If you need additional support or have any questions, please don’t hesitate to reach out to us.
Frequently Asked Questions
Find answers to common inquiries about our Luxury Furniture, Customization, Delivery Options, and More
To maintain the beauty of your furniture, we recommend regular dusting with a soft cloth and using appropriate cleaners for the specific materials. For wood, use a gentle wood cleaner; for upholstery, use fabric-specific cleaners. We also offer a furniture care guide that provides detailed instructions for each type of material.
We offer multiple delivery options to accommodate your needs. You can choose from our white-glove delivery service, which includes home delivery and assembly, or standard courier delivery to your address. Additionally, you have the option to pick up your order in person from one of our showroom locations.
Our team can help you measure and ensure that the furniture will fit in your space before purchase. If you encounter any issues during delivery, our white-glove service includes expert handling to maneuver items into your home. In case of extreme situations where furniture cannot be accommodated, we will work with you to find a solution, such as modifying the piece or arranging for an alternative product.
The delivery time for furniture varies depending on the complexity of the order and the materials chosen. Generally, it takes between 2 to 6 weeks for pieces to be completed and delivered. We will keep you informed throughout the process to ensure a smooth experience.